How to run a repair installation

Summary

How to run a repair installation when using Sage 50cloud Pastel.

Resolution

  1. Hold the Windows key + E to open file explorer.
  2. Go to your local dive/C Drive.
  3. Right click the Pastel/Xpress folder.
  4. Select Rename and rename the folder to Pastelxx/Xpressxx.old
    • xx represents the version of Sage 50cloud Pastel you're running
    • For example: Pastel19 or Xpress19
  5. Go to the installation file and double-click on it.
  6. You can go to https://pastelupdate.sagesouthafrica.co.za/ to download the installation if applicable.
  7. Select Next and then click Repair.
  8. Select Next then Install.
  9. Click Finish.
  10. Restart your computer.

Solution Properties

Solution ID
200124120037564
Last Modified Date
Thu May 08 12:21:21 UTC 2025
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